Thank you for choosing IST Computers. We are committed to delivering quality products and dependable service. Below is a summary of our standard warranty coverage for laptops purchased from IST Computers:

✅ What the Warranty Covers:

• Manufacturer Defects
  Covers hardware issues due to defects in materials or workmanship under normal use.

• Non-Functioning Components
  Includes display, SSD, RAM, keyboard, motherboard, internal fans, ports, and battery failures not caused by misuse.

• System Activation & Configuration Errors
  Includes factory misconfiguration, operating system errors, and issues with Windows activation.

❌ What the Warranty Does NOT Cover:

• Accidental Damage
  Cracked screens, liquid damage, drops, or physical impact are not covered.

• User-Caused Damage
  Damage from misuse, overvoltage, third-party hardware/software installation, or unauthorized repair/modification.

• Battery Wear
  Natural battery capacity loss over time is not covered unless the battery becomes fully non-functional within the warranty period.

• Cosmetic Damage
  Scratches, scuffs, or general wear that do not affect functionality are excluded.

• Software Issues
  Malfunctions caused by third-party applications, viruses, or license removal/changes are not covered.

🌎 Warranty Coverage Territory

• This warranty only applies to customers located within the United States.

• All warranty repairs, replacements, or evaluations must take place within the U.S..

• For customers located outside the U.S., warranty service is not guaranteed. If a return or repair is requested after purchase, the customer is responsible for shipping the unit back to a U.S. address (at their own expense) during the warranty period.

📝 Additional Terms:

• Warranty is valid only for products purchased through IST Computers or our authorized channels.

• Product registration is recommended for faster service:
  👉 https://istcomputersonline.com/renew-warranty/

• IST reserves the right to repair, replace, or issue store credit depending on the nature of the issue and inventory availability.

For any questions or support inquiries, please contact us directly through your order channel or email us.

IST Computers Support Team
info@istcomputersonline.com